Complaint
The delivered parcel is damaged
We are very sorry that the parcel arrived damaged - but we hope that everything is fine with its contents.
If you need to make a return, you can use any packaging - it does not have to be a Hypevenom box. Just stick the return label attached to the order on the shipment - returns in our store are always free of charge.
Related topics:
How to make a return?
How does delivery work?
Complaint
We are sorry to hear that the item delivered is faulty or damaged. Please let us know by clicking on “File a complaint here”.Then please complete the form with all the required information so that we can resolve your complaint as quickly as possible. We will inform you about the next steps by e-mail.
Important: The “Report a complaint here” button should only be used to report damaged or defective products. For other questions, please use our email for customer service: support@hypevenom.com